About Us
About Us
Heartland Security Services is owned by 13 rural electric cooperatives in western and southern Minnesota and northwestern Iowa. Heartland Security installs home medical monitoring systems in this area as well as residential and commercial alarm systems and currently protects almost 6000 customers with many different concerns.
As the Cooperatives we strive to provide reliable and viable service to our customers. We pride ourselves on offering you competitive rates, exceptional service and superior equipment. Each Heartland Security system is uniquely designed to meet your specific needs.
Our Mission
To enrich the lives of our customers by protecting their families, homes and businesses with quality equipment, skilled installation, caring service and trusted monitoring.
Our Professionalism
Our International UL listed response center is located in Rockford, MN where our highly-trained dispatchers are there for you 24-7. We also provide technical support over the phone if you should need help operating your system.
Whether you need to speak with our Central Monitoring Station, our service department or our billing coordinator, you will be met with helpful, qualified, seasoned associates who will be sure to handle your needs promptly and professionally. When you give us a call you have the piece of mind knowing that you are talking to a real local employee. Our employees live in the communities we serve. You will find local professional service with Heartland Security.
Our Dedication
We pride ourselves on delivering the best in service, sales, installation and overall customer service. We strive to stay technologically aware of what is the best solution for our customers.
Our Custom Systems
One-size does not fit all. We have a design department who help create a custom-designed system for you, not a one-size-fits-all package.