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We have a lot of fuel storage and so we were very concerned about that being protected. We put a system in the machine shed and the fuel storage is close by and the system protects it all. We feel a security system is a very good investment for protection and helping us if a malfunction happens in our equipment. We can feel secure that when we’re gone everything is monitored and taken care of for us.
We were out of town and the furnace went out. They called my son Brian and another house on the farm. It was 2 or 3 in the morning, but Brian got ahold of somebody to come and help fix the furnace. That prevented us from getting frozen pipes in the middle of winter, which can be quite a mess.
We chose Heartland Security because we are a big supporter of Federated Rural Electric. We thought a system from Heartland Security was the best all-around thing to use for us and we’re very happy with it.
Merv Steen - Jackson, MN
We live on a farm in the middle of nowhere, surrounded by cornfields, and I had some worries about break-ins. We have small kids and are in the house alone while my husband is out at night. We wanted a security system to keep people out. We can set the alarm at night and know no one’s going to come in and the kids won’t go out without me knowing about it. For me, the peace of mind is the #1 thing.
Chris & Mariah Lynne - Hartland, MN
We got a security system from Heartland Security at our business, ICON Constructors, LLC, and at our home. We wanted a security system to make sure that someone would watch over our things and also to give us a little warning with the smoke detectors if we were to have a fire in the house when we weren’t home. The 24/7 monitoring really gives you peace of mind.
We chose Heartland Security because they came highly recommended from Stuart Morem of Morem Electric and everyone we talked to. Just knowing that we have it and talking about it to other people is a theft deterrent.
We were really pleased with the quality of the installation and the explanation of how to use the system – it’s really easy to use. It’s so user-friendly. We couldn’t believe how fast the installation was! Juan, the technician who installed the system, was just fabulous. We have a lot of activity going on at our location every day and he was so patient and professional! We hadn’t had the system very long when there was a horrible storm and our property was struck by lightning. It blew everything out, but Juan came right away and fixed it.
My favorite part is being able to check things on your phone when you’re not home. It’s really handy – you can be anywhere and you just go on your phone. We can even check to see where our dogs are in the yard!
I think people would be surprised by how affordable it is. I had thought something like that would cost more, but the price was great. The alarm systems and cameras are so versatile – they’re great for your home or business. Now we recommend Heartland Security to anyone who is concerned with their property.
Ben & Laura Thorson - Mabel, MN
I was in the kitchen getting supper ready, and I was walking over to the bread box to get some bread out. They always tell you to wear rubber soled shoes so you don’t slip, and I was, but my foot stuck on the floor and my body kept going. I broke my leg in 4 places and laid there for a minute. I’ve got 3 phones and I couldn’t get to any of them – I couldn’t move. I pushed my button, and a woman’s voice came from the machine and asked if I needed help. I said “Yes, I’ve fallen and I can’t get up” just like you hear on TV, but it was the truth. She asked if there was anyone else I would like to have called and I had her call my son. I don’t think it was even 10 minutes, probably shorter, and first responders were out here and then a few minutes after that the ambulance and my son were here. I don’t know what I would have done if I wouldn’t have had my button. I probably could have laid there for quite a while and been hollering, but I was totally impressed, grateful, and so glad that I had this little pendant.
Betty Hanson - Brownsdale, MN
We have one of those stoves where you touch it and it just goes on. One day, the kids threw a bag of popcorn on the stove as they were leaving. About 10 minutes later, we got a call that the smoke alarm went off and that the fire department was dispatched. We were just a few miles away, so we drove home quick and found the fire department in the driveway. The house was full of smoke and flames were 3 or 4 feet high. It was just a little fire on the stove, but it could have been bad. We agreed with the fire department that without the alarm system, the house probably would have burned down. Heartland Security saved our home.
Dean & Betsy Peterson - Glenwood, MN
After my husband passed away, I was a little afraid to stay out on our farm. A friend had a security system from Heartland Security and she was very happy with it and recommended I try it, so I decided to get a security system with them. When my alarm has gone off, Heartland Security has gone right to work summoning the police, and I sleep better at night knowing I have a Heartland Security system. Anytime I’ve needed Heartland Security, they’ve been there. Everyone at Heartland Security has been very professional and very kind.
Patricia Schimek - Easton, MN
We’ve been with Heartland Security since they bought Austin Security. We decided to stick with them and we’ve always found their service to be very professional, the people to be very responsive, and that they answer any technical questions that we have. With Heartland Security, we’ve switched from a hardlined wired system to a completely wireless system. We believe there are no other security firms out there that we could have a better relationship with and we recommend Heartland Security to anyone who has any security concerns.
Don & Jackie Schuneman - Hartland, MN
Don & Jackie Schuneman
We purchased a home in Rochester that already had a security system installed and we were looking at different security options. Heartland Security was the most reasonable and efficient and we had no out-of-pocket expense to switch to them. Heartland Security lowered our monthly monitoring cost and easily accommodated our needs, such as relocating the keypad from the rear master bedroom to near the door where we enter. We recommend Heartland Security to anyone who has a security system or is looking for one.
Ahmed & Brittany Abdallah - Rochester, MN
Brittany Abdallah and family
We had our Heartland Home Security System installed several years ago and in 2008 we were about to take a winter vacation to California. Prior to leaving we had the freeze sensor added to our security system. While visiting in California, we received a call from our monitoring agency that the temperature in our home had dropped below our designated level. At the time, the outside temperature was -25 degrees below zero. After a call to our local heating technician and his prompt action, we had the furnace up and running. We have baseboard hot water heat, had we not had the freeze sensor installed, there would have been thousands of dollars of costly repairs. Thanks to Heartland Security System we averted a costly repair bill.
Bob & Carmen - Randall, MN
We've used Heartland Security since we purchased our home 14 years ago. We haven't used the system to its full potential, but were reminded of its importance after an episode in the spring of 2013. Our city ordinances require that sump pumps that are discharging to the storm sewer during the winter be switched over to outside discharge on April 1 each year. As usual, we switched the discharge to outside without giving any thought to the late spring that we had. Within a couple of days, our phone rang in the morning with the monitoring agent telling us that the alarm on the sump pump was activated and we were in danger of having a wet mess in our basement. The cold weather had frozen up the hose and caused the water to back up into the sump hole. We made the necessary adjustments immediately and avoided a catastrophe. That in itself gave us great piece of mind, but what really impressed us was the fact that all of our emergency numbers were called as well to relay the same message. We also received a follow up phone call the next day to verify that the situation had been taken care of. Those few phone calls saved us from huge expenses and weeks of cleaning up a basement disaster. Thank you!
Claudia - Willmar, MN
We were having recurring problems with the furnace at our seasonal dwelling. The furnace quit working three times and we were notified when the temperature fell – saving us the possibility of broken pipes and a watery mess.
Joan - Sauk Centre, MN
Prior to installing the alarm system, our school was broken into and vandalized significantly twice. Since the alarm has been installed, we haven’t had an incident since 1998.
St. Casmir's School - Wells, MN
Our original plan was to put in a freeze alarm to warn us if the furnace (hot water heat) went out, after parents went to live in town during the winter. We were very pleased with the suggestion, from the technician at Heartland, that we combine a freeze alarm with door alarms and motion detectors. This has been a special gift of security for us, as we received several freeze alarms due to an old furnace that failed many times prior to replacement. Problems with the new furnace also caused several outages the first year, with several alarm calls when the temperatures in the house went below 43 degrees. For 10 years the Heartland Security system continues to monitor the temp and any open doors, while we do not have to worry. The monthly charge (under $20) has remained the same for these 10 years! It is the best thing we have done in the preservation of our family farm! The most memorable event happened one night after our neighbor was done milking: With fogged up glasses and -15 below outside, our neighbor checked our family farmhouse to see how much fuel oil was left in the tank. I received an alarm call about a “man named Doug”, being in the house saying he "was just checking the fuel oil and must have punched in the wrong number". When I received the call (150 miles away), they had Doug on the farm home phone, so I could hear his plead "My glasses were so foggy I must have punched in a wrong number and I didn't hear the phone and now I forgot the code word!" The dispatcher then informed me they had notified the police who were on their way; because our neighbor did not answer the phone the first time they called the farmhouse (he was in the basement and far away from a phone, so did not hear it). They had dialed the phone at the farm again and Doug answered. When I told them Doug was okay and had a key to the house, the dispatcher called the police, while I was still on the line, and cancelled the "burglar alarm" per my order. I was amazed at how perfectly the system worked and it sealed our confidence in the entire setup.
Jane - Evansville, MN
I am the one that needs the security system. My family thinks I’m just a worrier. They humor me. When we installed it, we added the sump monitor. We never had a sump pump- the sump hole had dust! One night it rained over 7 inches in half an hour. At approximately 2am, I woke to a strange alarm noise. It was the sump monitor. My husband rigged up a way to divert the water until morning when we purchased a pump. The monitor saved my basement. Who’s laughing now!
Judy - Albany, MN
We signed up for Heartland when our 2nd son was about 10 years old. He was so frightened of “break-ins” as we live in a small town and he had heard of the real break-ins that were happening in town. He was so scared that “someone would break in and take him”. We tried everything to help. Heartland Security took away his fears and let him sleep in peace and not be afraid. We tell everyone this great story. Thank you for helping us with our precious kids!
Brad & Deb - Granite Falls, MN