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Category: FAQ

My alarm is going off – Who do I call?

One of the biggest fears we hear about from potential customers is about false alarms. “What happens when my alarm goes off?” “Who do I call?” We’ve got the answers. My alarm is going off — who should I call? If your alarm system has been triggered accidentally, Heartland Security customers should call our local response center at 800-858-7811. […]

Do I need a landline to have a security system?

No, you do not need to a landline or home phone to have a security system. Instead, you can use a cellular communicator, which uses cellular data networks to allow a security system to communicate with a response center. If there is no landline or regular telephone line, a cellular communicator serves as the primary communication point […]